Your body remembers
good care.

Important VIP and subscription package terms

A subscription is a complete programme offered at a preferential package price, not a set of individual massage sessions that can be purchased or cancelled separately.

Subscription packages are offered in limited numbers according to the studio's capacity and are planned individually. The price applies to the entire agreed programme and may include a substantial saving compared with regular prices — the exact saving depends on the selected package. The exact services, number of visits, validity period, total regular value, package price and specific discount are disclosed in advance for the particular offer.

Once purchased, ZariS Spa organises the client's programme and required capacity, schedules appointments as agreed, handles administrative and accounting processes and may limit the number of subscriptions available to other clients. Voluntary early termination may therefore result in actual costs and missed opportunities to serve other clients.

Using one or several massages does not convert the package offer into a purchase of individual treatments. A customer's decision not to complete the programme does not automatically entitle them to a recalculation of the package price or a refund for remaining visits. For voluntary cancellation for reasons not attributable to ZariS Spa, refunds are not provided to the extent permitted by applicable law and the individual agreement.

Statutory rights: These terms do not restrict any applicable right of withdrawal from a distance or off-premises contract, rights regarding services not provided or not provided as agreed, or any other mandatory consumer protections. Where the law permits withdrawal after performance has begun, the treatment of services already provided and any amounts payable follows the applicable legal rules; missed opportunities and administrative expenses do not constitute an automatic penalty. The terms are made available before payment.